Reach the people behind CheckMyHelpCenter.
Contact CheckMyHelpCenter support for public scan help, pre-release connected audits, privacy requests, security reports, and product feedback.
Scope at a glance
Email is the current support channel. We can help with the public scanner, explain a report boundary, receive product feedback, coordinate privacy requests, and triage security reports.
Contact support
Email support@willgo.tech. Use a descriptive subject such as “Public scan help,” “Marketplace review,” “Privacy request,” or “Security report.” No phone, live-chat, or guaranteed 24/7 support channel is currently offered.
For a scan problem, include the public Help Center hostname, approximate time, browser, the visible error message, and whether the demo report works. Screenshots are welcome after removing personal, private, or customer information.
What we can help with today
Support covers the free, no-login public scanner and the information published on this site. Automated findings still require review by the organization responsible for the Help Center policy.
- Scan access, discovery, timeout, or report questions.
- Product feedback and accessibility feedback.
- Privacy, access, correction, and deletion requests.
- Responsible disclosure of a suspected security issue.
- Marketplace-review questions about current versus planned capabilities.
Connected audit questions
The public scanner does not install into a platform. A pre-release connected workflow supports administrator-authorized, read-only Zendesk Guide/Macros and Gorgias Macros audits. If you are evaluating it, name the platform and data sources so support can distinguish implemented read-only access from future capabilities.
Do not email API keys, access tokens, passwords, private articles, tickets, customer records, or production exports. A legitimate support reply will not ask you to send a password by email.
Security and privacy routing
For suspected vulnerabilities, use the subject “Security report” and read the Security page before testing. For deletion, use “Data deletion request” and follow the Data Deletion instructions. For other privacy rights, use “Privacy request.”
Response expectations
We review messages as operational capacity permits. A formal timezone, support schedule, severity matrix, first-response target, incident escalation route, and status page have not yet been published, so this page does not promise an unsupported SLA.
Tell us what you need help with.
Use a clear subject and omit credentials, private Help Center content, and customer information.
support@willgo.tech