# CheckMyHelpCenter

> A free, read-only health check for public Help Centers, built by DocSanity AI.

Canonical URL: https://checkmyhelpcenter.com/
Contact: support@willgo.tech
Last updated: 2026-08-05

## What the tool does

- Scans one public Help Center without requiring a login.
- Reviews accessible articles for potential policy conflicts, semantic near-duplicates, and freshness signals.
- Reports source-backed findings for human review and never changes the source Help Center.
- Supports public Zendesk Guide, Gorgias, Shopify Help Center, and custom support sites.

## Scope and limitations

- The free audit reads public content only.
- It does not access private articles, macros, saved replies, tickets, or AI conversations.
- The content health score is directional and is not a guarantee of AI answer accuracy.
- Findings are automated signals that should be verified by a person.

## Site sections

- [Free Help Center health check](https://checkmyhelpcenter.com/)
- [What the audit checks](https://checkmyhelpcenter.com/#what-we-check)
- [How the public audit works](https://checkmyhelpcenter.com/#how-it-works)
- [Frequently asked questions](https://checkmyhelpcenter.com/#faq)
- [Privacy and scanning safeguards](https://checkmyhelpcenter.com/#privacy)
- [Contact and feedback](https://checkmyhelpcenter.com/#contact)
- [XML sitemap](https://checkmyhelpcenter.com/sitemap.xml)

## Frequently asked questions

### What is CheckMyHelpCenter?
CheckMyHelpCenter is a free, read-only Help Center health check from DocSanity AI. It analyzes publicly accessible support articles for policy conflicts, near-duplicates, freshness signals, and common ecommerce topic coverage.

### Which Help Center platforms are supported?
The public audit works with accessible Zendesk Guide, Gorgias, Shopify Help Center, and custom support sites. The site must be reachable over the public web without a login.

### Does the audit require a login or change my content?
No. The free audit reads public pages only, does not request account access, and never edits or publishes Help Center content. Every finding is a suggestion for human review.

### What does the free Help Center audit check?
It looks for rules that may disagree across pages, articles that answer substantially the same question, visible update dates that may deserve review, and the presence of common ecommerce support topics.

### How is the content health score calculated?
The score is a directional signal based on the public pages successfully analyzed, including the severity of potential conflicts, duplicate content, and freshness evidence. It is not a guarantee of AI answer accuracy, and no score is shown when there is not enough reliable data.

### Can CheckMyHelpCenter analyze private articles, macros, or tickets?
The free web audit cannot access private articles, macros, saved replies, tickets, or AI conversations. Those sources require a connected DocSanity integration, with capabilities and permissions varying by platform.